Yes. All Z-Wave devices require a Z-Wave certified hub to set schedules and control your devices remotely when you are away from home. A handheld Z-Wave controller cannot do this.

Yes. A three-way setup needs one Z-Wave primary switch and one add-on switch. A four-way setup needs one primary switch and two add-on switches.

Many models support up to four add-on switches. Enbrighten 800 Series switches can also work with one traditional three-way switch for ON/OFF operation.

Turn off power at the breaker before you begin, then follow the wiring diagram in your product manual. Both three-way and four-way setups need line, load, neutral, ground and traveler connections.

The line wire is the hot wire from the breaker box and is typically black. The load wire is also typically black and carries power from the switch to the light fixture. The neutral wire is typically white and is found in a bundle of white wires at the back of the junction box.

The traveler wire runs between the switches in a three-way or four-way setup and is typically red, though it may be another color. The ground wire is a safety wire and is typically green or bare copper.

It depends on the device. To control your ceiling lights, for example, you need to install a Z-Wave light switch or dimmer, which requires some electrical wiring.

Plug-in devices need no wiring. Plug in the device to a wall outlet, then plug in the appliance you want to control.

A neutral wire is required, so a two-wire installation will not work. Enbrighten Z-Wave in-wall switches need line, load, neutral and ground connections. Check your model's manual for its wiring requirements.

Z-Wave is one of the main home automation protocols. Think of it as a language that devices use to communicate with one another. Ideally, all your devices speak the same language.

You can control and schedule devices in your home with Z-Wave. For example, you can adjust the temperature remotely with a thermostat, confirm you locked the back door with a door lock, or schedule your lights to turn on at sunset and off at sunrise with smart bulbs, switches or modules.

You control Z-Wave products with a Z-Wave controller. The most common controllers are smartphones and tablets connected to a Z-Wave hub.

Enbrighten 800 Series in-wall smart switches work with Z-Wave certified hubs including SmartThings, Ring Alarm, Wink, ADT Pulse, ADT Command, Trane, Vivint, Nexia, Honeywell, HomeSeer and Ezlo. Check your product page or manual for your model's compatibility.

Most Z-Wave hubs need an Internet connection to control your devices from your smartphone and use wireless smart features. If your Internet is down temporarily, several Z-Wave devices can still be operated with the physical buttons or switches on the device.

Z-Wave Plus is a later generation of Z-Wave devices. It includes improvements, such as over-the-air firmware updates.

Both generations of Z-Wave certified devices work together. A classic Z-Wave controller or hub can control newer Z-Wave Plus products, and vice versa, so you can keep using your Z-Wave devices unless you choose to upgrade.

No. As long as a product is Z-Wave certified — look for the official Z-Wave logo — it will keep working through your Z-Wave hub.

Z-Wave devices are backward compatible and work as intended even when newer devices are available. You only need to replace them if you want different or newer features your product doesn't have.

The app depends on the Z-Wave hub you use. Enbrighten Z-Wave devices require a Z-Wave certified hub, so your phone connects through the hub instead of directly to the device. To find the right app for your hub, check your hub manual or contact your hub manufacturer.

You need a compatible Z-Wave certified hub that works with Amazon Alexa or Google Assistant. SmartThings is one example. For voice control setup steps, contact your hub manufacturer.

Yes. The Enbrighten In-Wall Z-Wave Tamper-Resistant Smart Outlet is tamper resistant. Check the packaging or product page for the tamper-resistant marking.

Add-on switches do not pair with a hub. They work only with a compatible Enbrighten smart switch, dimmer or fan control.

Start inclusion on your hub, then press the switch once. If your hub supports SmartStart, you can scan the SmartStart QR code on the device instead. If the device still won't connect, factory reset it and try again.

Reset steps vary by model, so check your model's manual. On toggle switches press ON (up) three times quickly, then immediately press OFF (down) three times.

Rocker models use a different reset method, which is described in their manual. Older Z-Wave models may need to be excluded and reset from your hub, so contact your hub manufacturer for those steps.

Your old switch may not be wired the same way as your Z-Wave switch. Follow the Z-Wave wiring diagram in your product manual. Make sure the neutral wire is connected, since Enbrighten Z-Wave in-wall switches need line, load, neutral and ground connections.

Call U.S.-based Enbrighten Consumer Care at 1-800-225-0653, Monday through Friday. You can also reach Consumer Care through the Enbrighten contact page.