For Eternity Landscape Lights
What is the maximum length of eternity landscape lights?
Up to 150ft./36 lights of light strands and extension cables can be linked to one power supply.
Where can eternity landscape lights be installed?
Eternity Landscape Lights are all-weather rated and ETL safety certified. The light strands feature a rating of ip67 and the power supply is ip65. This allows year-round outdoor use in inclement weather.
How do I link strands?
Before installing Eternity Landscape Lights, remove the cap at the end of the first strand, connect a second strand and secure with the gasket. Plug in the lights near your router and confirm all lights flash.
Why aren't my connected strands illuminating together?
Unplug, then, plug in the lights to confirm the lights are connected and flashing together. This verifies the lights are synced.
How do I connect an extension cable?
With the lights unplugged, remove the cap at the end of a light strand, connect the extension cable and secure with the gasket. Repeat this process to connect the next strand to the extension cable. Do not connect the extension directly to the power supply. Only one extension cable can be installed between two light strands.
Can Eternity Landscape Lights be cut?
Cutting Eternity Landscape Lights is not recommended. Because the lights are placed on or near the ground, cutting the cord may allow water to damage the lights.
How are the lights powered?
Eternity Landscape Lights plug in to any 120VAC outlet. Use a GFCI-protected outlet for outdoor use.
Where should I place the power supply?
The power supply features mounting tabs. Securing the power supply in an elevated area near an outlet is recommended. Do not place the power supply directly on the ground or where water may accumulate.
How do I install the mounting stakes?
Press the puck into the mounting bracket on the stake until it clicks into place. Plant the stake into garden bedding or lawns. If it requires more than a firm push, loosen the soil or remove debris.
What should I do if my lights are not found during pairing?
Confirm your phone is connected to a 2.4GHz Wi-Fi network. Check the Wi-Fi strength where the lights are installed. If necessary, move your router closer to the lights. Verify app permissions allow devices to be found.
How do I control multiple sets of Eternity Landscape Lights?
The group function in the Enbrighten app allows you to control and schedule multiple sets and similar Enbrighten lighting products simultaneously. This is great if you exceed the maximum length of Eternity Landscape Lights or also have Enbrighten VIBE Eternity Lights under your eaves.
Can I control my Eternity Landscape Lights with other Enbrighten WI-FI products?
Yes, Eternity Landscape Lights can be grouped and controlled with other Enbrighten lighting products in the Enbrighten app. Please note, only similar device types can be grouped. For example, Eternity Landscape Lights cannot be grouped with ON/OFF switches.
The first product selected determines the interface and functions of the group.
Are there light color options?
Yes, Eternity Landscape Lights can be customized in a wide variety of colors, modes and combinations. From single-color white to up to six-color combinations, there are options for every need. Preset modes also offer fun settings for holidays, season and more. The “basic” option offers a preset color palette with white options. “Advanced” features a color wheel for tons of custom colors.
Are the lights dimmable?
Yes, full-range brightness adjustment is available in the Enbrighten app. Three preset buttons and a dimming slider provide convenient options.
Are Eternity Landscape Lights replaceable?
The lights have a 5-year limited warranty for worry-free use. Be sure to register your product for warranty coverage.
What should I do if I experience an issue with my Eternity Lights?
Contact our U.S.-based Consumer Care at 1-800-654-8483, M-F. Please have your receipt available.
For Wi-Fi Landscape Lights
How do I create a mode in the Enbrighten App?
From the “Mode” menu
· Scroll to the end of the modes.
· Tap “New.”
White light or single colors
· Choose from six white light color temperatures (2200K-6000K).
· Choose any color from the 56 options.
Color combinations
· Next to “Color” there are three circles. These will show your chosen two- or three-color combination.
· Choose any color from the 56 options to fill the first circle.
· Tap the second circle and choose another color for a two-color combination.
· Tap the third circle and choose another color for a three-color combination.
Dimming
· Open the “Dimming” dropdown menu.
· Adjust the brightness of your mode.
Effect
· Open the “Effect” dropdown menu.
· Select an effect and adjust its speed and brightness
Saving your mode
· Tap “Save” and choose a name for your mode.
· You can also tap the pencil icon next to the name to change it.
· Tap the picture icon to take or upload an image to represent your mode.
· Your custom mode appears next to the preset modes in the “Mode” menu.
How do I edit a mode in the Enbrighten App?
From the “Mode” menu
Select a mode, i.e., “July 4th.”
Tap the pencil icon.
Choose an available effect, i.e., “Strobe” or “Pulse.”
Adjust the speed and dimming of the selected effect.
Tap “Save” to keep the edits in place.
Tap “Reset to default” to return the mode to its original effect.How do I turn off individual LED pucks in the Enbrighten App?
From the “Color” menu
Tap “My Lights.”
The numbered circles represent each of your product’s LEDs.
Tap each one to manually turn OFF that specific LED. When deactivated, the circle is gray. Tap again to turn ON the LED.
Why? This is useful to save power if one of the bulbs or pucks will be out of sight once installed.How do I check my device's network?
On your device’s main menu, tap the pencil icon in the top right corner.
Tap “Check Now” next to “Check Device Network.”
The app automatically checks if the device is connected, the signal strength and connection status.
Once the test is complete information about your Wi-Fi connection is displayed.
If needed, tap "re-test" to check again.How are devices placed into pairing mode?
The indicator LED flashes quickly when devices are in pairing mode.
Not connected to a network
Disconnect power to the device.
Supply power to automatically activate pairing mode.Connected to a network
Café/landscape lights – press programming button for five seconds.
Plug-in devices – press programming button for five seconds.
Surge protector – press programming button for five seconds.
BrightLink™ module – press programming button for five seconds.
Under cabinet lighting – press the power button six times within five seconds. On the sixth press, hold the button for five seconds.
In-app option – “remove devices” function automatically places any device into pairing mode.
Bulbs/tabletop lamps — cycle the power OFF and ON five times. Start with the switch in the ON position and pause briefly between each flip of the switch.
For Non-Wi-Fi Landscape Lights
Where can I install my landscape lights?
Put your landscape lights in gardens, along walkways and more. Each set has burial-grade cable that is concealed by mulch and soil, and stakes to easily secure them in the ground. If you don’t want to use the stakes, place the lights on the ground. Additionally, keyholes on the back of each puck allows mounting on eaves using screws or nails.
Are landscape lights resistant to harsh weather?
Each set of Landscape Lights are built to withstand the elements year-round — no matter the season!Can I control multiple sets of landscape lights at once?
Yes! Group sets of smart Landscape Lights together in the Enbrighten app to control them simultaneously. For normal Landscape Lights, press and hold the power button of your preferred remote for eight seconds right after you plug in both sets — the pucks will flash when paired with the remote.What is the distance between each LED puck?
Strands have 10ft. Spacing between each light with a 22ft. Lead-in from the plug to the first puck.
How many pucks are on a strand?
The puck count is different for each strand — 36 pucks, 24 pucks, 12 pucks or six pucks. There are also versions with larger pucks and version with smaller pucks.Are the LED pucks replaceable?
No, however the LEDs have a lifetime warranty on them. Be sure to hang onto your receipt.What should I do if an LED puck stops working?
Contact our U.S.-based consumer care at 1-800-654-8483, M-F, and we would love to go through the process of replacing the strand. Make sure to find your receipt if you still have it.
Are these dimmable with an in-wall switch?
While your landscape lights aren’t dimmable using a wall switch, you can use the dimming controls in the app to control brightness. For regular landscape lights, use the dimming button on the included remote.