The indicator LED flashes quickly when devices are in pairing mode.

Not connected to a network 

• Disconnect power to the device.
• Supply power to automatically activate pairing mode.

Connected to a network

• Plug-in devices – press programming button for five seconds.
• Surge protector – press programming button for five seconds.
• BrightLink™ module – press programming button for five seconds.
• Under cabinet lighting – press the power button six times within five seconds. On the sixth press, hold the button for five seconds.
• In-app option – “remove devices” function automatically places any device into pairing mode.
• Café/landscape lights – press programming button for five seconds.
• Bulbs/tabletop lamps — cycle the power OFF and ON five times. Start with the switch in the ON position and pause briefly between each flip of the switch. 

• Enable Bluetooth – the app uses Bluetooth to discover and transfer network information directly to the device.
• Confirm pairing mode – the indicator LED flashes quickly when in pairing mode.
• Verify 2.4GHz network – Wi-Fi devices require a 2.4GHz wireless network.
• Test Wi-Fi strength – tap the “test Wi-Fi connection” button near the smart device to confirm the signal is strong enough to support pairing.

Location is used for several features, including:

• Bluetooth pairing for Android devices.
• Sunset/sunrise scheduling.
• Automations when leaving and arriving home (geofencing).
• Weather information.

The phone’s camera or photo album is used to personalize device and group images.

•  Hassle-free pairing through Bluetooth scanning.
• Accommodates the latest dual- and tri-band routers.
• Automatically discovers devices and transfers required 2.4GHz network information.
• Supports potential feature developments.

Yes. Follow steps for “How do I create a home?” below.

From the app’s home screen:

• Select support.
• Tap home management.
• Press create a home.
• Enter name for your home.
• Allow app to determine your home location or manually adjust map (location permission required).
• Press OK.
• Select or add rooms for the location.
• Tap save.

• Select the group icon on the home screen.
• Type a name for the group.
• Add an image – camera/album permission required.
• Select similar device types – all ON/OFF or dimming devices.
• Assign presets, custom schedules and countdown as you would for individual devices.
• Simultaneous remote ON/OFF operation of grouped devices is also supported.

• Select the group icon on the home screen.
• Tap desired group.
• Select the edit icon in the upper right corner of the screen.
• Press group device.
• Check marks indicate which devices are in the group.

Programmable SmartSun technology automatically adjusts brightness and white settings to support a proper circadian rhythm and create the perfect ambiance. This feature is available in Wi-Fi lights with tuning and dimming functions.

• Tap the light to open the device screen.
• Press the “SmartSun” icon in the bottom tray.
• Tap the toggle in the center of the screen to enable SmartSun.
• Choose the day or days of the week for the light to follow your settings.
• Press a preset or “Add” button to access the edit page.
• Select any preset to change time, color temperature and brightness.
• Tap “Add” to create settings for the cycle – six maximum settings.
• Enter a name, choose time, brightness and temperature settings, and select an icon.
• Press “Save.”
• Tap the back arrows to exit the edit and SmartSun pages.

•  Verify the light bulb is working.
• Test the lamp directly in an outlet.
• Confirm the lamp’s power switch is in the ON position.

There is no limit.

These products have not been certified by IFTTT.

You can share your home or individual devices. Any changes made by one user will be seen on all members on the account.

Home sharing

• Download the app and create a unique account on a separate mobile device.
• In the original account, access the support page.
• Tap home management.
• Select the desired home.
• Press add member.
• Chose a sharing method.

Device sharing

• Download the app and create a unique account on a separate mobile device.
• In the original account, tap the desired smart device.
• Press the edit icon in the upper right corner of the screen.
• Select share device.
• Tap add sharing.
• Click confirm.
• Type the account name of the invitation recipient.
• Press done.

Yes, settings are stored in the event of power surges, tripped breakers, etc.

Provided the router is working, devices can be controlled even if your Wi-Fi is down.

Yes, schedules are retained and devices operate as programmed even if your Wi-Fi network is not working.

• Open the support tab.
• Select “Connect to Amazon Alexa” or “Connect to Google Home.”
• Follow the in-app instructions.

Google Assistant does not have timer function. Amazon Alexa allows operations, such as “turn on bedroom light 10 minutes later” through the routines function. Contact Alexa support for assistance with the routines feature.

Only groups created in Amazon Alexa and Google Home software are recognized by the smart speakers.

Yes, Amazon Alexa and Google Home support multiple devices. When setting up devices in the app, ensure each product has a unique name. The smart speaker uses this name when discovering devices.

The process to reset routers varies based on router provider, model and more. For specific information about resetting your router, contact your router provider.

Default Wi-Fi passwords can often be found on the router. If you do not know or cannot find your password, contact your router provider.

Change your tablets settings to search for phone apps instead of tablet apps.