If the device is not connected to a network, disconnect its power and then supply power again to activate pairing mode automatically. The indicator LED flashes quickly when a device is in pairing mode. If the device is already connected to a network, use the method for your device type:

• For plug-in devices, surge protectors, BrightLink modules, and café and landscape lights, press the programming button for 5 seconds.
• For under-cabinet lighting, press the power button six times within 5 seconds. On the sixth press, hold the button for 5 seconds.
• For bulbs and tabletop lamps, start with the switch in the ON position. Cycle the power OFF and ON five times, pausing briefly between each flip of the switch.
• For any device, use the "remove devices" function in the app to place it into pairing mode automatically.

Start from the app's home screen and follow these steps:

1. Select support.
2. Tap home management.
3. Press create a home.
4. Enter a name for your home.
5. Allow the app to determine your home location or manually adjust the map. Location permission is required.
6. Press OK.
7. Select or add rooms for the location.
8. Tap save.

Create a group from the group icon on the app's home screen. Grouped devices can also be turned ON/OFF remotely at the same time.

1. Select the group icon on the home screen.
2. Type a name for the group.
3. Add an image. Camera or album permission is required.
4. Select similar device types, either all ON/OFF devices or all dimming devices.
5. Assign presets, custom schedules and a countdown as you would for individual devices.

Open the group's device list from the edit screen. Check marks show which devices are in the group.

1. Select the group icon on the home screen.
2. Tap the group you want to check.
3. Select the edit icon in the upper right corner of the screen.
4. Press group device.
5. Look for check marks next to the devices in the group.

Change your tablet's settings to search for phone apps instead of tablet apps.

The app uses your phone's location for several features. These include Bluetooth pairing on Android devices, sunset and sunrise scheduling, automations when you leave or arrive home (geofencing), and weather information.

The app uses your phone's camera or photo album to personalize device and group images.

Bluetooth makes pairing easier. The app scans for devices over Bluetooth, discovers them automatically and transfers the required 2.4GHz network information. Bluetooth pairing also works with dual- and tri-band routers.

Yes, one account can include multiple homes. To add a home, follow the steps in "How do I create a home?" under installation & setup.

SmartSun is programmable technology that automatically adjusts brightness and white settings to support a proper circadian rhythm and create ambience. It is available in Wi-Fi lights with tuning and dimming functions.

1. Tap the light to open the device screen.
2. Press the "SmartSun" icon in the bottom tray.
3. Tap the toggle in the center of the screen to enable SmartSun.
4. Choose the day or days of the week for the light to follow your settings.
5. Press a preset or the "add" button to open the edit page.
6. Select any preset to change its time, color temperature and brightness.
7. Tap "add" to create settings for the cycle, up to six settings.
8. Enter a name and choose the time, brightness and temperature settings. Then select an icon.
9. Press "save."
10. Tap the back arrows to exit the edit and SmartSun pages.

There is no limit to the number of products you can add and control in the app.

These products have not been certified by IFTTT.

Yes. You can share your home or individual devices with other users. Any changes made by one user will be seen by all members of the account.

To share a home, follow these steps:

1. Download the app and create a unique account on a separate mobile device.
2. In the original account, open the support page.
3. Tap home management.
4. Select the home you want to share.
5. Press add member.
6. Choose a sharing method.

To share an individual device, follow these steps:

1. Download the app and create a unique account on a separate mobile device.
2. In the original account, tap the smart device you want to share.
3. Press the edit icon in the upper right corner of the screen.
4. Select share device.
5. Tap add sharing.
6. Click confirm.
7. Type the account name of the person you are inviting.
8. Press done.

Connect your devices from the support tab in the app.

1. Open the support tab.
2. Select "Connect to Amazon Alexa" or "Connect to Google Home."
3. Follow the in-app instructions.

Amazon Alexa supports timed operations through its routines function, but Google Assistant does not support timers for these devices. For example, Alexa routines can handle a request, such as "turn on bedroom light 10 minutes later." Contact Alexa support for help with the routines feature.

Yes, Amazon Alexa and Google Home support multiple devices. When you set up devices in the app, give each product a unique name. The smart speaker uses this name when it discovers devices.

Check your Bluetooth, pairing mode, network band and Wi-Fi signal strength.

1. Enable Bluetooth. The app uses Bluetooth to discover the device and transfer network information directly to it.
2. Confirm the device is in pairing mode. The indicator LED flashes quickly when it is in pairing mode.
3. Make sure you are using a 2.4GHz network. Wi-Fi devices require a 2.4GHz wireless network.
4. Stand near the smart device and tap the "test Wi-Fi connection" button. This confirms the signal is strong enough to support pairing.

Check the lamp and bulb first. Verify the light bulb works, then test the lamp by plugging it directly into an outlet. Also confirm the lamp's power switch is in the ON position.

Yes. Settings are stored when power is disconnected, such as during power surges or tripped breakers.

Yes. As long as your home router is working, you can still control your devices when the internet connection is down.

Yes. Schedules are retained and devices operate as programmed even when your Internet connection is down.

Smart speakers only recognize groups created in the Amazon Alexa or Google Home software. Groups created in the Enbrighten Wi-Fi app are not recognized by the smart speakers.

Contact your router provider for instructions on resetting your router. The process varies based on router provider, model and more.

Default Wi-Fi passwords can often be found on the router. If you do not know or cannot find your password, contact your router provider.

Visit the café lights FAQ or the under cabinet lighting FAQ for answers about those products.